Target Characteristics for Facilitator Candidates
© Amy Wan 1988
While participants in a facilitation training class typically receive detailed instruction in energizing a group, establishing the process, maintaining focus, asking questions, building consensus, gathering information, dealing with dysfunctional behavior, etc., some individuals are more readily able to master the techniques and quickly demonstrate proficiency in the practice sessions. What separates them from the others?
We have identified seven specific characteristics as guidelines in selecting participants with a high likelihood of becoming strong facilitators:
Enjoy working with people and have a genuine desire to help people feel good about themselves and achieve their desired results.
Think quickly and logically with the ability to analyze comments, understand how they relate to the topic, and develop appropriate responses.
Communicate clearly and expressively by making specific, concise points, using appropriate levels of energy to build excitement and enthusiasm.
Practice active listening skills by engaging a speaker, listening attentively, and asking probing questions.
Convey warmth to others by using smiles, praises, and gestures in one-on-one and group interactions.
Demonstrate self-confidence and leadership when working with others, being the person others look to for direction and counsel.
Have a business-orientation with an interest in finding methods to improve the way things are done, looking beyond the narrow focus of a job to the greater scope of the business.
Adapted from Michael Wilkinson, Leadership Strategies, 1997
Integrative Learning (M) Sdn Bhd managing consultant AMY WAN presented a 3 day seminar on Building Effective and Synergistic Teams for Corporate Survival, April 22-24, 1998 at Hotel Armada, Petaling Jaya, Malaysia.
In-house Program details, contact RAYMA Management Consultants Wendy Song at tel: (03) 7044-666, fax: (03) 7044-484 or e-mail: firstname.lastname@example.org